Sysqube Order Management System is a comprehensive, modern solution designed to streamline the entire ordering lifecycle for businesses of any scale. Built with a powerful web interface and supported by dedicated mobile apps for both customers and administrators, the platform ensures seamless coordination from product browsing to final order fulfillment.
Customers can easily register, explore products, and place orders through an intuitive client mobile app, while the admin mobile app enables managers to oversee incoming orders, update statuses, and stay in control even while on the move.
Client Mobile App
The Customer Mobile App serves as the front-end of the Order Management System (OMS), enabling users to seamlessly discover products, place orders, manage delivery details, and track purchases in real time. Designed for simplicity, reliability, and speed, the app delivers a complete end-to-end shopping experience with secure authentication, smooth checkout flows, and integrated support channels.
App Features
- User Authentication & Onboarding
- Product Browsing & Ordering
- Checkout, Payment & Invoice
- Address Management
- Order Tracking & History
- Profile Manager
- In App Support
- FAQs Manager
- Report Issues
Admin Mobile App
The Admin Mobile App is designed for business owners, store managers, and operational staff to efficiently manage orders, monitor product listings, and oversee essential backend activities from anywhere. With streamlined access to product data, order history, invoices, and administrative settings, the app ensures complete visibility and control over day-to-day operations.
App Features
– Product Viewing (Category-wise)
– Order History & Management
– Invoice Detail Viewer
– My Profile
– Invoices
– Order History
Additionally, Admin Mobile App empowers businesses with on-the-go operational oversight. By offering streamlined product visibility, robust order management tools, accessible invoice data, and essential admin settings, the app ensures managers can run their operations efficiently—even away from their desktops.
Order Management System (Web Admin Module)
Role Based Access Control (RBAC)
Our system is built on a secure and scalable Role Based Access Control framework that ensures every user interacts only with the features relevant to their responsibilities.
Administrators can easily define custom roles, assign permissions, and maintain a structured workflow across teams. This creates a controlled environment where data security, accountability, and operational clarity are maintained at all times.
Interactive Dashboard
The interactive dashboard provides a real-time overview of business operations, showcasing key metrics such as sales performance, order volume, inventory levels, and customer activity.
Designed for quick interpretation and action, it helps business owners and managers make informed decisions instantly. With visual charts and dynamic insights, the dashboard becomes a central hub for monitoring daily performance.
– KPI Tiles showing Monthly Sales, Orders to Review, Open Shipments, Net Revenue, AOV (avg order value).
– Top products / top customers cards
– Live activity feed (real-time): new orders, failed payments, returns, low stock alerts
– Alerts & action center: required approvals, exceptions, pending refunds — with quick actions (approve, assign, message customer).
– Date range presets + custom ranges.
Order Management
Our Order Management module ensures a smooth, end-to-end flow from customer order placement to fulfillment. Orders from the client mobile app are synchronized instantly, allowing the admin team to view, accept, update, and track their progress with ease.
Every step—confirmation, preparation, dispatch, and delivery—is clearly organized, reducing delays and improving customer satisfaction.
Value Added Features
– Advanced order listing with multi-faceted filters (customer, product, date range, status, payment method, channel).
– Timeline / activity stream per order (editable notes, attachments).
– Smart search: order number, phone, email, tracking number, product SKU (autocomplete).
– Order Return Integration
– Searchable returns: by order, customer, SKU, RMA number.
Product and Catalog Management
The system offers a flexible product and catalog management experience, enabling businesses to add, organize, and update product and inventory details at any time. Images, categories, pricing, availability, and descriptions can all be modified effortlessly. This helps businesses keep their product listings fresh, accurate, and appealing to customers across both mobile and web channels.
Value Added Features
– Multi-level category tree
– Discount Configuration
– Minimum Order Quantity Configuration
– Bulk and Combined Pricing Module
– Quick pricing & inventory manager
Sales Management
Sales management is simplified through a unified interface that tracks every transaction and sales activity across different periods and channels. The system helps businesses understand sales trends, compare performance, and evaluate revenue flow. This ensures better planning, smoother operations, and a stronger grip on business growth.
Value Added Features
– Supplier Manager
– Invoice Generation
– Multiple Payment Mode Integration
Reporting
Our reporting engine delivers detailed analytics that help businesses gain a deeper understanding of their operations. Users can generate comprehensive reports on sales, orders, customer behavior, product performance, and stock levels. These insights support strategic planning and help identify opportunities for optimization and growth.
Order Summary Report
– Total orders
– Total revenue
– Average Order Value (AOV)
– Order status distribution (Pending, Processing, Shipped, Delivered, Cancelled)
Order Detail Report
– Line-by-line order breakdown
– Customer info
– Payment status
– Fulfillment status
Sales & Revenue Reports
– Daily / Weekly / Monthly Sales Report
– Sales by Product Report
– Sales by Category Report
– Sales Channel Report
Inventory & Product Reports
– Inventory Stock Level Report
– Low Stock / Out-of-Stock Report
– Inventory Valuation Report
– Fulfillment & Logistics Reports
– Customer & Supplier Reports
POS Mode
The built-in POS mode transforms any compatible device into a fully functional point-of-sale terminal. It allows businesses to process walk-in orders quickly and efficiently, ensuring a fast checkout experience. With seamless connectivity to the main system, POS activity stays synchronized with inventory, sales data, and order history.
– Product Lookup & Cart Building
– Cart Management
– Customer Profile Lookup
– Price & Discount Enforcement
– Real-Time Inventory Sync
– Variant & Bundle Support
Price and Inventory Management
Dynamic pricing and accurate inventory tracking are made effortless with our integrated management tools. Businesses can update prices instantly, manage promotional rates, and maintain precise stock levels across all locations. Real-time inventory monitoring helps prevent stockouts, reduce waste, and maintain operational consistency across online and in-store sales.
– Base Price Management
– Discounting & Promotions
– Real-Time Inventory Tracking
– Inventory Visibility
– Order Lifecycle Integration